This privacy policy has
been compiled to better serve those who are concerned with how their
'Personally Identifiable Information' (PII) is being used online. PII, as
described in US privacy law and information security, is information that can
be used on its own or with other information to identify, contact, or locate a
single person, or to identify an individual in context. Please read our privacy
policy carefully to get a clear understanding of how we collect, use, protect
or otherwise handle your Personally Identifiable Information in accordance with
our website.
What personal
information do we collect from the people that visit our website?
When ordering or
registering on our site, as appropriate, you may be asked to enter your name,
email address, phone number, credit card information or other details to help
you with your experience.
When do we collect
information?
We collect information
from you when you register on our site, place an order, Use Live Chat, Open a
Support Ticket or enter information on our site.
How do we use your
information?
We may use the information we collect from you
in the following ways:
• To
allow us to better service you in responding to your customer service requests.
• To
quickly process your transactions.
How do we protect your
information?
Our website is scanned on a regular basis for
security holes and known vulnerabilities in order to make your visit to our
site as safe as possible.
We use regular Malware Scanning.
Your personal information
is contained behind secured networks and is only accessible by a limited number
of persons who have special access rights to such systems, and are required to
keep the information confidential. In addition, all sensitive/credit
information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety
of security measures when a user places an order enters, submits, or accesses
their information to maintain the safety of your personal information.
All transactions are processed
through a gateway provider and are not stored or processed on our servers.
Do we use 'cookies'?
Yes. Cookies are small
files that a site or its service provider transfers to your computer's hard
drive through your Web browser (if you allow) that enables the site's or
service provider's systems to recognize your browser and capture and remember
certain information.
We use cookies to:
• Help
remember and process the items in the shopping cart.
• Understand
and save user's preferences for future visits.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.
If you turn cookies off,
some of the features that make your site experience more efficient may not
function properly. It won't affect the user's experience that make your site
experience more efficient and may not function properly.
Third-party disclosure
We do not sell, trade,
or otherwise transfer to outside parties your Personally Identifiable
Information.
Third-party links
We do not include or
offer third-party products or services on our website.
Google
Google's advertising requirements can be summed
up by Google's Advertising Principles. They are put in place to provide a
positive experience for users.
We use Google AdSense
Advertising on our website.
Google, as a third-party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.
We have implemented the following:
• Demographics
and Interests Reporting
We, along with
third-party vendors such as Google use first-party cookies (such as the Google
Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or
other third-party identifiers together to compile data regarding user
interactions with ad impressions and other ad service functions as they relate
to our website.
Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.
California Online
Privacy Protection Act
According to CalOPPA, we agree to the following:
1.
Users can visit our site
anonymously.
2.
Once this privacy policy
is created, we will add a link to it on our home page or as a minimum, on the
first significant page after entering our website.
You will be notified of any Privacy Policy changes:
• On
our Privacy Policy Page
Can change your personal
information:
• By
chatting with us or by sending us a support ticket
How does our site handle Do Not Track signals?
We honor Do Not Track
signals and Do Not Track, plant cookies, or use advertising when a Do Not Track
(DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
It's also important to
note that we do not allow third-party behavioral tracking
COPPA (Children Online
Privacy Protection Act)
We do not specifically
market to children under the age of 13 years old.
Fair Information
Practices
The Fair Information Practices Principles form
the backbone of privacy law in the United States and the concepts they include
have played a significant role in the development of data protection laws
around the globe. Understanding the Fair Information Practice Principles and
how they should be implemented is critical to comply with the various privacy
laws that protect personal information.
In order to be in line
with Fair Information Practices we will take the following responsive action,
should a data breach occur:
We will notify you via
email
• Within
7 business days
We will notify the users
via in-site notification
• Within
7 business days
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules
for commercial email, establishes requirements for commercial messages, gives
recipients the right to have emails stopped from being sent to them, and spells
out tough penalties for violations.
We collect your email
address in order to:
• Send
information, respond to inquiries, and/or other requests or questions
• Process
orders and to send information and updates pertaining to orders.
• Send
you additional information related to your product and/or service
• Market
to our mailing list or continue to send emails to our clients after the
original transaction has occurred.
To be in accordance with CANSPAM, we agree to the following:
• Not
use false or misleading subjects or email addresses.
• Identify
the message as an advertisement in some reasonable way.
• Include
the physical address of our business or site headquarters.
• Monitor
third-party email marketing services for compliance, if one is used.
• Honor
opt-out/unsubscribe requests quickly.
• Allow
users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.
Contacting Us
If there are any
questions regarding this privacy policy, you may contact us using the
information below.
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